Adding an API Subscription Tier Update Workflow

Subscription Tier update will provide the capability to change the subscription tier of an already existing subscription. Attaching a custom workflow to the API subscription update, enables an admin to approve/reject the subscription tier change request made for an active subscription. Note that only an admin is able to approve/reject a subscription tier change request.

When the API subscription update workflow is enabled, when the subscription tier change request is made, the subscription status is changed to the TIER_UPDATE_PENDING state. In this state, a consumer can still invoke the API with the same subscription (with the previous existing subscription tier), using its production or sandbox keys, until the subscription update to a new tier is approved. Once the subscription status change request is approved the subscription status is updated to the UNBLOCKED state.

Engaging the Approval Workflow Executor in the API Manager

  1. Sign in to API Manager Management Console (https://<Server Host>:9443/carbon) and go to Browse under Resources.

    Workflow Extensions Browse

  2. Open the /_system/governance/apimgt/applicationdata/workflow-extensions.xml resource and click Edit as text. Disable the SubscriptionUpdateSimpleWorkflowExecutor and enable SubscriptionUpdateApprovalWorkflowExecutor. 

        <WorkFlowExtensions>
    ...
        <!--SubscriptionUpdate executor="org.wso2.carbon.apimgt.impl.workflow.SubscriptionUpdateSimpleWorkflowExecutor"/-->
        <SubscriptionUpdate executor="org.wso2.carbon.apimgt.impl.workflow.SubscriptionUpdateApprovalWorkflowExecutor"/>
    ...
    </WorkFlowExtensions>

    The subscription update approval workflow executor is now engaged.

  3. Sign in to the WSO2 API Developer Portal (https://<hostname>:<port>/devportal) and click Applications. Select the application which has the subscriptions you wish to modify.

    Applications Overview Tab

  4. Click Subscriptions to list the subscriptions of the application.

    Subscriptions Overview Tab

  5. Select the subscription which the tier needs to be changed and click the EDIT icon to open the Subscription Update popup.

    Subscription Update Popup

  6. Select the throttling tier that needs to be updated and click Update to continue. After updating you will see the subscription status as TIER_UPDATE_PENDING.

    Subscription Update Before Approval

  7. (Optional) if the consumer need to update the requested tier to a different tier, click EDIT icon and select the new requested tier and click Update.

    Subscription Update New Tier Request

  8. Sign in to the Admin Portal (https://<Server Host>:9443/admin), list all the tasks for API subscription update from Tasks → Subscription Update and click on approve (or reject) to approve (or reject) the workflow pending request.

    Subscription Update Admin

  9. After approving go back to the API Developer Portal Application Subscriptions tab, the subscription status will be UNBLOCKED and, the requested tier will also be assigned.

    Subscription Update completed

    Now the consumer can use the existing subscription with the newly assigned throttling tier.

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