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Recover Password


The password recovery feature does not work out-of-the-box because an email server needs to be configured to be able to send the password recovery email. For more information, see Enable Password Recovery.

  1. Click Forgot Password on the Sign In page and request a password change.

    Forgot password link in sign in page

  2. Enter the username you are trying to recover the password of and click Submit.

    Password recovery page

    You will receive an email with instructions to reset your password.

    Password recovery email confirmation

    The password recovery email is sent to the email address that is provided during the Developer Portal user sign up process.